Educating passengers and preventing unsafe situations
RATP aims to educate passengers and prevent unsafe situations by focusing on several areas:
Preventing unsafe situations
The goal: prevent passengers from feeling unsafe.
During social, sporting or other events that increase ridership on networks, station staff are deployed on the ground in metro stations and train stations, and on buses and trams, to prevent incidents and guide passengers.
Passenger information on rail networks
RATP educates passengers on risk factors by displaying messages and making audio announcements to inform them of pickpockets on board, and ways to avoid accidents, among other risks. Accidents can be prevented, for instance, by warning passengers not to stand too close to the platform edge, to refrain from boarding trains once door closing beeps have started, and to avoid going down to train tracks. Messages and announcements also inform passengers on how to prevent unattended bags from becoming suspicious items, which lead to traffic disruptions.
Prevention of unsafe situations
The goal: educate young people on transport safety, notably by conducting talks in schools.
Prevention of unsafe situations
The goal: educate young people on transport safety, notably by conducting talks in schools.
Note
Bus drivers are trained to pay close attention to their surroundings (other road users), anticipate danger, adapt driving speed and when to apply emergency braking.