Home > Solutions and expertise > An industrial specialist serving public interest > Continuous upgrades for optimal passenger service
title_block_image

Continuous upgrades for optimal passenger service

Whether it is extending the service offering, enriching the passenger experience, or streamlining traffic by upgrading assets, RATP Group turns ambition into reality in its fields of specialisation. Its projects, which are often looked up to as worldwide benchmarks, are proof that industrial expertise and passenger service are the Group’s core focuses.

Building and upgrading public transport networks


Any rail public transport construction, extension or upgrading project constitutes a colossal technical and organisational challenge, considering its complexity, multi-disciplinary involvement, and the amount of investment required. As an additional layer of complexity, these projects are carried out while ensuring that operations continue as usual, by keeping temporary traffic suspensions to a minimum.

RATP Group has had many opportunities to prove how well it rises up to similar challenges, be it in the Île-de-France regional network, with extensions to metro lines 11 and 14, and the automation of metro line 4; in the Tuscany region (Italy), with the Florence tram network; and in Johannesburg (South Africa), with the commissioning of the fastest regional train in Africa.  The Group will continue leveraging its expertise in Casablanca (Morocco), Belgrade (Serbia), and Lyon.

Informing and guiding passengers in the age of live data

Goal: providing passengers with accurate and accessible live information. RATP has always focused its efforts on simplifying commutes, enhancing the mobility experience, and ultimately boosting the attractiveness of public transport.

 

When one thinks of passenger information today, the buzzword that comes to mind is (big) data. In this area, RATP Group and its subsidiaries have gained a headstart in effectively leveraging data collection, processing, and broadcasting technologies, making it possible to build and deploy turnkey, modular, and customised solutions that adapt to the individual needs of each network.

Maintaining and upgrading networks without compromising operations

The organisation of RATP Group projects is planned down to the minutest detail, which are typically:

  • Interventions that are conducted during the night, or at least during periods with low ridership;

  • Swift, modular work techniques, notably by assembling components prior to installation;

  • Ongoing dialogue between the teams that specialise in design, operations, and maintenance, which speaks volumes about operational excellence.

  • In-depth knowledge of the various components in the industrial mechanism – infrastructure, rolling stock, systems, safety, and more.

  • Clear, accurate communication is always implemented with regard to interventions, alternatives, and substitute systems.

Bus2025, a wide-scale energy transition


Under the Bus2025 programme, which benefits from the support of Île-de-France Mobilités, the European Commission and banking group Banque des Territoires de la Caisse des Dépôts et Consignation, in 2015, RATP Group embarked on a major technological and ecological shift: converting a major portion of the bus fleet operated by RATP to either electricity or biomethane. This project has since become an international benchmark in energy transition.

25

bus depots already converted to electricity or biomethane in the Île-de-France region

50 %

less CO2 emissions from bus network operations between 2015 and 2025

Over 15

simultaneous work sites

An industrial specialist serving public interest

An industrial specialist serving public interest
Consolidated, efficient, and sustainable asset management
An extensive, complex ecosystem
Business cases
An industrial specialist serving public interest
Portfolio of expertise

An industrial specialist serving public interest

Read our portfolio of expertise (.pdf)