RATP Action Plan 2026

Introduction

The multi-year digital accessibility scheme is implemented each year through an action plan that details the operations scheduled and carried out during the current year, as well as the monitoring status of these actions. This document is the 2026 annual action plan associated with the 2026–2028 multi-year digital accessibility scheme of RATP (Epic). It includes a summary table of the actions that have been or will be implemented in 2026, their deadlines where known, and their progress and completion status

Development and monitoring of the multi-year accessibility scheme

Action: Define the framework, draft and implement the multi-year digital accessibility scheme.
Deadline: S2 2025 - January 2026.
Status: In progress.

Action: Define priority actions and draft the 2026 annual action plan.
Deadline: S2 2025 - January 2026.
Status: In progress.

Action: Validate and publish the multi-year scheme and the action plan for the current year, in coordination with associations.
Deadline: January 2026.
Status: To be done.

Governance

Action: Implement a standardized and dedicated contact method for digital accessibility across all digital services.
Deadline: Q1 2026.
Status: Completed.

Action: Generalize the use of the CSR matrix and the inclusion of contractual clauses for the procurement of digital solutions and intellectual services dedicated to digital projects, in coordination with the Legal Department, across the entire Epic.
Deadline: S1 2026.
Status: To be done.

Action: List the standard market and public contract templates managed by IT buyers in order to integrate these clauses into contracts.
Deadline: S2 2026.
Status: To be done.

Action: Carry out, with the HR Department, an inventory of job descriptions concerned by digital accessibility requirements.
Deadline: S1 2026.
Status: To be done.

Action: Integrate accessibility requirements into job descriptions.
Deadline: S2 2026.
Status: To be done.

Training actions

Action: Deliver an in-person awareness-raising conference on digital accessibility.
Deadline: S1 2026.
Status: To be done.

Action: Integrate a chapter dedicated to digital accessibility into the existing e-learning module on disability awareness for all RATP (Epic) employees.
Deadline: S2 2026.
Status: To be done.

Action: Define a dedicated training plan for digital teams in collaboration with the Human Resources Department.
Deadline: S2 2026.
Status: To be done.

Evaluation and compliance audits

Action: Audit all websites and applications managed by RATP (Epic) that are accessible to an external audience.
Deadline: S1 2026.
Status: To be done.

Compliance

Action: Produce accessibility statements and indicate the accessibility score for all websites and applications managed by RATP (Epic).
Deadline: S1 2026.
Status: To be done.

Action: Draft action plans for each website and application managed by RATP (Epic) to ensure continuous improvement of the accessibility level of the external ecosystem.
Deadline: S1 2026.
Status: To be done.

Action: Produce a guide on accessible content contribution for contributors to external websites.
Deadline: S2 2026.
Status: To be done.

Action: Prioritize improvements to be implemented following the accessibility audits planned for this year.
Deadline: S2 2026.
Status: To be done.