Olympic and Paralympic Games Paris 2024
Efficient transport, successful Games!
The Olympic and Paralympic Games Paris 2024 were unanimously praised as a remarkable success, showcasing Paris and the Île-de-France region on the international stage. Transport services rose to the occasion, enabling athletes, officials, organizers, and visitors to fully enjoy the event. The landmark moment will leave a lasting and sustainable legacy for Île-de-France residents.
An 80%
service increase on certain days on metro line 9, which notably serves the Parc des Princes and Roland Garros venues.
19,000
staff members were deployed daily during the Olympic Games
1 to 1.5 million
additional daily passengers on RATP networks during the Paris 2024 Games
Over 100 specific transport services deployed on the metro and RER networks, and over 50 services on the streetcar network for the Paris 2024 Games.
98% core passenger satisfaction, on the quality of their interaction with staff during the Paris 2024 Games.
An outstanding commitment
Being ready for the Olympic and Paralympic Games Paris 2024 meant that RATP Group had to complete the extensions to metro lines 11 and 14, and to streetcar line T3b in time - major projects made possible by unprecedented investment. These challenges were met thanks to the expertise and early commitment of the engineering teams that oversaw these projects, all of which were inaugurated early in the summer.
Another key challenge was providing a higher volume of transport services that would be capable of meeting the demands of such a large-scale event during the summer, a period when operations are typically scaled down. Once again, the goal was successfully achieved, with our staff deeply committed to welcoming, guiding, carrying, and ensuring the safety of millions of visitors. Over 1,800 helpers, all volunteer employees from across the company, reinforced station teams to assist and direct passengers.
Behind the scenes, RATP maintenance teams also played a crucial role in executing the ambitious transport plan: anticipating infrastructure maintenance and preventive maintenance works ahead of the Games, and reorganising schedules during the event by deploying maintenance systems as close as possible to the network's operations.
Edgar Sée
Deputy Director for the Olympic and Paralympic Games Paris 2024, RATP Group.
"The preparation ahead of the Paris 2024 Games included the punctual completion of several large-scale railway projects. Never before have we inaugurated so many new infrastructures of such magnitude in the Île-de-France region. We have brought certain remote areas closer, and facilitated access to new employment hubs, which provide Île-de-France residents with very tangible benefits."
The success of the Paris 2024 Games also means the unfailing mobilisation of our teams, in contact with passengers, with 19,000 operational staff present every day during the Olympic Games and 21,000 during the Paralympic Games. The mobilisation of our maintenance teams has also been a key factor in our success, guaranteeing the expected level of availability of rolling stock, infrastructure, equipment, and systems during a period of excessive use of the material.
Our success is also due to a very high level of coordination between the various players involved, be they the transport authority Île-de-France Mobilités, the organising committee for the Olympic and Paralympic Games, transport operators, law enforcement agencies, municipalities, or the French government.
When it comes to taking stock, the preparation and running of the transport component of the Paris 2024 Games have demonstrated our ability to offer a service that fully meets the imperatives of major events. This is a great showcase for our mass transit offering. "
RATP Stadium: sports on the metro too!
Throughout the Paris 2024 Games, Auber station played host to RATP Stadium, an entertainment area where you could discover Olympic and Paralympic disciplines while having fun. Travelers were able to try their hand at archery, badminton, and handfit, as well as para badminton, wheelchair racing, and blind running.
A temporary bus depot
22 hectares, 900 buses operated by various carriers, 2,200 drivers and 200,000 accredited people to carry: this was the challenge taken up by RATP Real Estate and RATP Cap Île-de-France during the Olympic and Paralympic Games Paris 2024. Together, the two Group subsidiaries managed Europe's largest temporary bus depot in Aulnay-sous-Bois, Seine-Saint-Denis, after winning the tender launched by Île-de-France Mobilités. For the duration of the event, this extraordinary project guaranteed the management and coordination of bus flow in the depot and ensured the smooth running of operating and maintenance equipment for the various transport operators present.
Custom transport solutions for 2,000 athletes
150 shuttles were deployed by RATP Cap Île-de-France, providing customised services to carry athletes from various sport disciplines between the Olympic Village and competition venues.
A major legacy for mobility in the Île-de-France region
True to its promise, RATP Group commissioned three major extensions on the rail network, in time for the Paris 2024 Games: streetcar line T3b to the west of Paris in April 2024, metro line 14 to the north and south, as well as metro line 11 to the east, both by the end of June 2024. Beyond the success of the Paris Olympics, to which they contributed, these new infrastructures, which are part of the future Grand Paris network, represent a lasting transport legacy that will benefit residents of the Île-de-France region in the years to come.
The extension to metro line 14 includes an additional station to the north, Saint-Denis - Pleyel, providing access to Stade de France, the new water sports center, and the site that hosted the Olympic Village, which is currently being converted into a new residential area. There are also seven new stations to the south, connecting central Paris to Orly Airport - served by an RATP Dev-operated metro station - with the Gustave Roussy Institute in Villejuif on its route.
The six new stations on the eastern part of metro line 11 link a previously underserved area to the metro network. The extension doubles the distance of the line and equips it with latest-generation rolling stock.
RATP Connect, the Group's telecoms subsidiary, also deployed 3G/4G/5G mobile coverage and fibre optic networks on these two extensions ahead of the Paris 2024 Games.
The seven new stations extending streetcar line T3b to Porte Dauphine station enhance intermodal journeys in the western part of Paris, by providing connections to three metro lines (1, 2, and 3) and two RER lines (C and E).
The extension of line 14 means:
- 7
additional stations on the southern extension of the line to Orly airport.
- 28
28 kilometers, the longest metro line in Île-de-France
- 1
million passengers expected every day over time.
- 100%
accessible stations.
- 200
additional staff members.
- 72
new automated shuttles financed by Île-de-France Mobilités.
- 1
double extension and complete modernisation of automated train control systems in parallel, with no major disruption to passenger service - a first.
- 1
new maintenance and storage site to the south, at Morangis, adding to the Docks de Saint-Ouen site to the north.
The new metro line 11 means:
- 6
new 100% accessible stations in the east of Paris, as far as Rosny-sous-Bois.
- 6
kilometers of additional line - line 11 doubles in length.
- 39
latest-generation trains financed by Île de-France Mobilités.
- 100
new station staff members.
- 80
new metro drivers.
What's next?
RATP has decided to maintain several initiatives that proved effective during the Paris 2024 Games: the pool of helpers that can be mobilised at any time, the tool that instantly transcribes text and speech in 17 languages on station staff members' tablets, as well as the "PC canalisation," a control room specially created for the event, in order to better manage passenger traffic. All of these solutions can be reactivated during major events in the future. High-priority vehicles that helped reduce response times for explosive detection teams, thereby limiting the impact of unattended objects on the network, will continue to operate. The number of canine units will double as well. Additionally, to reduce waiting times during peak periods, station staff will continue mobile ticket sales, by approaching passengers to sell transport tickets, a much-welcome move during the Paris 2024 Games.