“ 2024: A year of success and progress"
Jean Castex, RATP Group Chairman and Chief Executive Officer
The year 2024 will remain exceptional in many ways. The Paris 2024 Games were a major success, both in terms of transport service efficiency and quality of service for our passengers. To meet the challenge of hosting the Games, RATP Group was also required to commission the extensions to metro lines 11 and 14, as well as the extension to tram line T3b, on time - major projects that were the fruit of unprecedented investment. Mission accomplished! The success of these projects is the result of the dedication and commitment of each and every one of our employees, whom I sincerely thank.
In this context, our extensive plan to improve employee attendance has enabled us to meet the service level required under our service contract in the Île-de-France region, reducing absenteeism by over 8%.
These achievements are encouraging as we transition to the new service contract, which will come with higher performance expectations and a record level of investment. Sustainability is at the heart of RATP’s strategy, as reflected in our ambitious resource efficiency targets: a 10% reduction in our drinking water consumption by 2030 and a 15% reduction in total energy consumption by 2029. In line with this commitment, 2024 witnessed an acceleration in the energy transition of our bus fleet, which now includes over 2,300 electric and biomethane-powered buses. Today, 72% of our fleet consists of clean buses, up from 59% a year earlier. Furthermore, the overwhelming success of our third green bond issue, worth €500 million, highlights our growing commitment to ecological transition.
As the profound transformation of public transport in the Île-de-France region takes shape, 2024 also marks our first successful bids in the opening of the bus network to competition, with our subsidiary RATP Cap Île-de-France securing two of the first three contracts awarded. This highly symbolic achievement demonstrates the success of the transformation efforts we have undertaken in recent years to prepare for this milestone.
Outside the Île-de-France region, additional victories underscore the Group’s recognised expertise, notably in urban rail and automated metro systems, in which we are a global leader. SYTRAL Mobilités, the transport authority for the Lyon metropolitan area, has entrusted us with the management and operation of its entire network. Our strong growth is also reflected in our successful bids to operate networks in Singapore, Riyadh, Casablanca, and North Carolina, and tenders that we have won in France, in Caen, Bayonne, Narbonne, Brive, Saintes, and Quimper.
To maintain this momentum in 2025, our ability to engage and mobilise will be a key success factor. We are able to rely on the dedication of our employees, in a climate that is increasingly conducive to better working conditions and quality of life. This follows the recent signing of a major agreement to support work-life balance, while strengthening measures to prevent occupational risks.
Many challenges lie ahead, but we have what it takes to overcome them!