Catherine Guillouard,
RATP Group Chairwoman and Chief Executive Officer
L'actualité du groupe RATP au service des élus et des acteurs qui font les territoires.
Les dernières infos sur l'activité du groupe RATP.
RATP Group is a major player in cities and serves a public service mission; this approach was therefore wholly legitimate and natural.
Structured around commitments, it represents a continuation of what has set the company apart since its creation and allows it to reaffirm its DNA, by examining the role that the Group intends to play in society and what makes it unique.
Launched with the determination to engage with all company employees, the joint approach to unveiling the Group’s driving purpose is at the heart of its success.
Various opportunities for discussion and consultation were put in place during 2020, despite the disruption caused by the health crisis, to collectively define the fundamentals of RATP Group.
This driving purpose is the result of this reflection, jointly built, collective and open, giving an accurate vision of the Group that each employee can identify with, in order to bring it to life.
Catherine Guillouard,
RATP Group Chairwoman and Chief Executive Officer
The finalisation of the driving purpose has paved the way for thinking about the commitments that will allow this driving purpose to be put into practice in the Group’s activities, and thus guarantee its contribution to the quality of life in cities. As they were also developed in a collaborative way, these commitments cover topics that are essential for RATP Group, such as reducing the environmental footprint of cities, being widely inclusive, and creating value for regions.
1. Boost regions by offering safe and efficient services.
Case in point: after the inauguration of the metro line 14 extension in Saint-Ouen in December 2020, RATP and Île-de-France Mobilités are continuing to extend the line to the south, up to Orly Airport. One million passengers are expected every day.
2. Facilitate access to the city and its services for the widest audience.
Case in point: since 8 February 2021, metro line 4 has been officially certified S3A, thanks to our staff members’ strong involvement in SACHA (Attentive Service for Disabled Customers) training. S3A is the symbol denoting welcome (Accueil), support (Accompagnement) and accessibility (Accessibilité) for all passengers with cognitive disabilities. Metro line 4 joins the 12 metro lines and the 2 RER lines that are now certified S3A.
3. Develop our employees’ potential and commitment and promote diversity.
Case in point: in 2020, RATP’s Professional Gender Equality Index rose to 95 points out of a maximum of 100, up from 85 out of 100 in 2019. This improvement reflects the company’s resolve and the commitment of line management, human resources teams and all employees.
4. Contribute to stepping up the ecological transition in cities.
Case in point: in 2020, RATP Group and EDF signed a contract for the supply of renewable electricity from several wind farms located in France. This contract covers 4% of the company’s electricity consumption.
5. Innovate to continuously improve our operational efficiency and prepare for the uses of tomorrow.
Case in point: in December 2020, RATP Dev carried out a world-exclusive test of holographic stop buttons on the Saint-Quentin-en-Yvelines bus network.
In 2021, a new route for driverless shuttles, operated by RATP Group in Vincennes, was inaugurated: an extra 6 km, including 8 stops, with three shuttles built by two constructors committed alongside the Group: Navya and EasyMile.
6. Make societal responsibility a criterion of choice for our business partners.
Case in point: since 2000, RATP has set up systematic social audits of the sites where its employees’ uniforms are made. Contracts are awarded depending on the results. These audits are carried out by independent consulting firms. Suppliers are aware of RATP’s demanding requirements.