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In Florence, the capital of Tuscany and one of Europe’s most popular tourist destinations, streets are now quieter as more and more people – locals and visitors alike – take the tram. As a result, roads in the old part of town are less congested and neighbouring communities are better connected.
RATP Dev has been working with Florence City Council since 2005, helping to transform the city’s mobility strategy over the past 15 years. Florence is a densely populated city of 400,000 people, with stunning architecture and urban heritage that draws in tourists from around the globe. The new tram system has been a genuine game-changer, helping to ease congestion – especially in the narrow streets of the old part of town.
Tram line 1 opened to passengers in 2010, followed by its extension in 2018. And in 2019, our subsidiary opened a second line serving other key areas of the city, including Florence-Peretola Airport. Today, RATP Dev operates and maintains every part of this sustainable urban transport network.
In the space of a decade, Florence has shifted from dependency on cars and scooters to a high-performance public transport system with record ridership of 35 million in 2019, three times higher than in 2009. Regular surveys have found a passenger satisfaction rate of over 90%, rising to 97% for on-time performance and regularity.
Since it opened in 2010, the tram has avoided 30 million car journeys, or over 50,000 tonnes of CO2 emissions. Surveys show that 22% of respondents have switched from private cars to trams and the results in terms of improved air quality are notable.
One tram carries 250 passengers. That means 250 fewer polluting cars on the road. The tram system has eased congestion in the city centre and vastly improved connections between Florence and neighbouring communities.
