Finally, recognising that sustainability and inclusion go hand in hand, we are working hard to shape cities that are inclusive for all. In partnership with the Association pour le droit à l’initiative économique, a pioneer association in microcredit in France, we have opened a dedicated shop at Gallieni station, known as Le Quai des créateurs, where micro-entrepreneurs supported by the organisation can present their products. We also work closely with Pôle Emploi (the French job agency) to support inclusion and provide employment opportunities in many of the communities we serve. Our efforts on this front have not gone unnoticed: in 2018, we became the world’s first multimodal transport operator to be awarded the “Engagé RSE confirmé” (Confirmed CSR Commitment) label for our work in the Île-de-France region, the traditional heartland of our business.