Mise à jour le 18 juillet 2023

Operation and maintenance of metro line 15 Sud (south)

Transport authority Île-de-France Mobilités has entrusted the operation and maintenance of Grand Paris Express’ metro line 15 to the ORA consortium, in which RATP Group is the majority shareholder.

The new automated metro line is scheduled to be commissioned at the end of 2025. It will cover 33 kilometres, pass through 22 municipalities, and serve 16 stations close to Paris. 

The six-year contract, which can be extended to nine years, includes the operation of automated metro trains, stations, and the centralised control centre, as well as the maintenance and upkeep of rolling stock. The consortium’s scope of action will also include management of passenger relations and the passenger information system.

ORA consortium: an unprecedented combination of complementary expertise to establish the Grand Paris Express network as a world benchmark

The consortium, which joins the forces of three global transport leaders, will oversee the commissioning of the strategic metro line for Île-de-France residents, and offer a level of service that meets the highest international standards. Together, these industry leaders will consolidate the Grand Paris Express network’s position as a world benchmark in automated metros. 

“This win brings great pride to RATP Group as a whole and to RATP Dev teams in particular, as they have worked on deploying our automated metro expertise worldwide for over 20 years. RATP Group will commit all its know-how to operating Grand Paris Express’ high-frequency central line, which is set to be very well connected to Paris’ long-standing metro network. Our teams are also fully mobilised to complete the metro line 14 extension commissioned by Île-de-France Mobilités by mid-2024 (the line is expected to carry 1 million passengers per day) as well as the automation of metro line 4 by the end of 2023. Our company is fully committed to these projects.”

RATP Dev’s experience in managing complex interfaces will help it oversee all the operation and maintenance activities set out in the contract. “The extension of the long-standing public transport network will change everyday life for millions of residents in Paris’ inner and outer suburbs while contributing to better connecting the region. Alongside our partners, we use RATP Dev’s renowned expertise in operating automated metro networks on behalf of Île-de-France Mobilités and at the service of Île-de-France residents, to offer them a transport experience focused on high-quality service.” added Hiba Farès, RATP Dev Chairwoman. 

The ORA consortium will leverage the expertise of Alstom, pioneer in smart and sustainable mobility solutions and leader in predictive maintenance, to provide rolling stock maintenance. “Alstom is pleased to collaborate with RATP Dev and ComfortDelGro in making the future line 15 a benchmark in efficiency. Through our expertise in automated metros and transport system maintenance, we will be able to guarantee our passengers reliable and efficient service.” added Jean-Baptiste Eyméoud, Alstom France Chairman.

As for ComfortDelGro, reputed for its world-class customer service excellence in the Singapore metro, the operator will bring to the table its best practices and know-how in passenger experience, service standards and team training, to receive passengers under attentive, high-quality conditions. Cheng Siak Kian, ComfortDelGro Managing Director and Group CEO, said: “At ComfortDelGro, one of our key strengths lies in providing a delightful and inclusive commuting experience for our customers. We are therefore pleased to contribute our expertise in partnership with RATP Dev and Alstom to deliver a safe, reliable and caring commuting experience to the residents of the Île-de-France region.”

Metro line 15, an automated metro to make daily mobility easier for a million Île-de-France residents

As the central link in the Grand Paris Express network, upon its 2031 completion, metro line 15 will form a 75-km circular line around Paris, linking 45 municipalities and carrying over 1.5 million passengers every day. Iconic due to its reach and expected capacity, the line will improve access to employment, universities and major sporting and cultural venues across the Île-de-France region. 

The ORA consortium will oversee the commissioning of the first segment, metro line 15 Sud. The segment will link Pont de Sèvres to Noisy-Champs in approximately thirty minutes, while facilitating inter-modal mobility and connections with other lines.  

The awarded contract is the culmination of our teams’ long-standing commitment to the success of the metro line 15 Sud project, which will improve mobility for Île-de-France residents.