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Personal Data Management

When you visit our website, information relating to the browsing of your device (computer, tablet, smartphone, etc.) on the website may be stored in “Cookies” files installed on the device, depending on the choices you have made regarding Cookies that you can change at any time. Cookies used by RATP are used for the purposes described below, subject to said choices, which result from the browser software settings that you use when visiting the website or that you can communicate to RATP at any time.

How is data collected?

Simply from how you browse! Everything you do creates data. Without this data, it would be more difficult to improve the services we offer you.

Stay in control
Once again, this data is yours.

You can select it via:
– the data associated with your browsing history
– anonymous browsing in “Private mode”
– the cookies management module which can be accessed at the bottom of the page

For more information, please refer to the Legal Notice by clicking here [link to the Legal Notice page].

Your information is safe
All your data is encrypted and therefore cannot be processed by external sources. We make every effort to protect your data from threats and shall never sell your data to anyone at any time. Your data will not be transmitted to any third parties or governments unless you request this. Your data belongs to you!

More information regarding your personal data
The data collected or processed when you navigate on this website is intended for RATP, its sub-contractors and partners, in order to improve the services offered on the website, to facilitate your browsing and, where applicable, to inform you of the company’s offers and news, subject to your acceptance.

In accordance with the General Data Protection Regulation (GDPR) (2016/679), we have appointed a Personal Data Protection Officer. This appointment became effective on 25 May 2018.

We shall provide any person who so requests with information relating to the processing of personal data carried out.

To write to the Data Protection Officer:
Délégué à la Protection des Données de la RATP
Tour de Lyon LT73
185, rue de Bercy
75012 PARIS

You benefit from rights of access, rectification and objection to the use of personal data and, if relevant, portability, limitation or erasure of such data.
If you wish to exercise these rights, contact us, attaching a copy of an identity document to your request.

By post:

Délégué à la Protection des Données de la RATP Tour de Lyon LT73
185, rue de Bercy
75012 PARIS

Contact address: